Case Study: Double Eagle Process & Provident Loan Society

Financial Turn-Around

As former CEO of Provident Loan Society and Vice President with several community banks, I understand the financial constraints you face in growing your customer base.

During my time as CEO of Provident Loan Society. More specifically, my leadership turned $1M in losses into a break-even point within 12 months. The PR and marketing vision helped raised the profile of a long forgotten consumer finance company in the local community.

Crain’s New York, Metro New York, New York Post, FOX 5, PIX11, Telemundo, Univision and other media outlets helped tell the story and reinvigorated the original purpose and mission, that Provident Loan Society is half-the cost of a commercial pawn shop.

The Problem

  • $1Million in Losses

The Results

  • Financially Profitable with new markets

Utilized the same business model for 120 years


Millenials, Hispanics, Immigrants, and Startups

How We Did It

  • Implemented Six Sigma Principles for financial turnaround

  • Rebranded loan services to reach new demographics
  • Leveraged the brand through the media

  • Empowered management and employees through outsourced
    work programs that increased productivity
  • Worked closely with the board to implement changes

Other Important Change Drivers

The Double Eagle Process process includes in-depth discussions on difficult scenarios. We
start with management, internal communications, finance, public relations, advertising and
operations, eliminating roadblocks that impede your company’s growth.

If you’d like to view more of our approach on this project, you can see more of our execution and results in this downloadable pdf. Or schedule a consultation using the button below.